Contact EVOKUN
Ready to dominate any terrain? Reach out for inquiries, partnerships, or support.
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US Warehouse
1234 Electric Avenue
Los Angeles, CA 90001
United States
Emergency Contact
Need immediate assistance? Connect with us through these instant channels.
Partnership FAQ
Shipping Time & Coverage
US Domestic: Free shipping, 3-5 business days via FedEx/UPS.
International: 7-15 business days. Customs duties may apply depending on destination country.
Warranty Period & Coverage
1-Year Comprehensive Warranty covering motor, battery, controller, and frame structural defects.
Exclusions: Normal wear parts (tires, brake pads), damage from misuse, unauthorized modifications.
Spare parts stocked in our US warehouse for fast replacement.
Bulk Order Lead Time
Stock Orders (1-20 units): Ship within 1-2 business days.
Custom Orders (20-100 units): 15-30 days production + shipping.
OEM/ODM Projects: 45-60 days depending on customization scope. Contact us for detailed timeline.
After-Sales Support Policy
7-Day Free Trial: Test ride risk-free. Return in original condition for full refund (return shipping at customer's cost).
Technical Support: Email/phone support 9AM-6PM PST, Monday-Friday. Video troubleshooting assistance available.
Repair Network: Growing network of authorized service partners across major US cities.
Parts Availability: Common replacement parts ship same-day from US warehouse.
Wholesale & Partnership Inquiries
Dealer Program: Tiered pricing for verified dealers and distributors. Minimum order: 10 units.
Marketing Support: High-resolution product images, demo videos, and co-branded marketing materials provided.
Contact our partnership team at doris@evokun.com for wholesale pricing and territory exclusivity options.
Ready to Dominate Any Terrain?
Join the electric revolution. 19 years of engineering excellence, zero emissions, infinite possibilities.